SHIPPING & DELIVERY

Eillowmarket products are assembled to order with fast, predictable lead times. The information below summarizes typical processing and delivery expectations.

Processing Times

  • Custom-assembled locks are typically shipped within 2–3 business days.
  • Most dealers receive orders within five business days, depending on location and carrier.

Shipping Methods & Tracking

  • Carriers and service levels vary by dealer. Tracking details are provided when available.
  • Transit times are estimates and may be affected by weather or carrier constraints.

International & Special Deliveries

  • International shipments may be subject to customs duties and import fees assessed by local authorities.
  • Oversized or multi-box orders may arrive in separate deliveries.

Damaged or Missing Items

  • Inspect packages on arrival. If damage is observed, retain packaging and notify the dealer promptly.
  • Claims must be initiated within the time frame specified by the carrier and dealer.